Accessibility statement
Introduction
We are committed to making our website https://www.micasia.co.uk accessible in accordance with the German Accessibility Enhancement Act (BFSG) and the Accessibility Enhancement Act Ordinance (BFSGV). Our goal is to enable all users, especially people with disabilities, to use our website easily and without restrictions.
This statement describes the current state of accessibility on our website, the measures taken to remove barriers, and how to contact us and file complaints.
Scope of this statement
This accessibility statement applies to the website https://www.micasia.co.uk.
Service description
We offer the following services on this website:
- Goods
Frequently asked questions and answers are also available on this website. We also provide information pages about our products on this website. In addition, this website contains a contact and revocation form for customers, a customer area for registered customers, information on payment and shipping, legal notices and performance declarations.
Status of compliance with requirements
Our website partially complies with the requirements of the BFSG in conjunction with the BFSGV, the applicable technical standards of the European standard EN 301 549 and the Web Content Accessibility Guidelines WCAG 2.2. WCAG compliance corresponds to level AA.
Measures implemented to remove barriers
The accessibility requirements are met on our website in particular through the following measures:
- Clearly recognisable font sizes and strong colour contrasts
- Navigability via mouse and keyboard
- Alternative text for images
- Easy-to-read and understandable language
- Additional text prompts when mandatory fields are not filled in
- Compatibility with all common screen readers (screen reading aids)
- Customisable display options for different devices (smartphones, tablets, desktop computers, etc.)
- Visible keyboard focus markers, videos can be paused
- No content with rapid image sequences
- Individual font size adjustment
- Use of descriptive page titles and clear navigation structures
- Comprehensible explanation of input errors and provision of assistance
- Compatibility with all common browsers, use of semantic HTML structures and ARIA roles
Non-accessible content
Despite our best efforts, the following content is not accessible:
- Videos, product images
We are continuously working to identify and remove existing barriers. We strive to provide an adapted version or accessible alternatives as soon as possible.
Non-accessible content due to economic unreasonableness
Some barriers on our website cannot be removed in the short term due to economic unreasonableness. These include:
- Subtitling of videos: Our videos generally do not have an audio track, but the content of the videos can be found on the same page where the video was published, in the product description.
- Alternative texts for product images are generated automatically and are often not useful. There are several million images in the entire shop, and labelling them with useful alternative texts is only possible step by step and will take several years.
Report barriers, feedback and contact details
If you encounter any barriers on our website or require assistance in using the website, please do not hesitate to contact us. We welcome your feedback and will endeavour to remedy any reported barriers as quickly as possible within the limits of our technical and financial capabilities. You can contact us in the following ways:
By post to Apalis Home GmbH, Königsbrücker Str. 34, 01099 Dresden, Germany
By email to info@micasia.co.uk
Using the contact form at https://www.micasia.co.uk/contact, you can select ‘Report barrier’ and send us information about barriers.
If you do not receive a satisfactory response to your comments or enquiries regarding accessibility, you can contact the relevant market surveillance authority.Competent market surveillance authority
MLBF (under establishment)
c/o Ministerium für Arbeit, Soziales, Gesundheit und Gleichstellung Sachsen-Anhalt (Ministry of Labour, Social Affairs, Health and Equality Saxony-Anhalt)
P.O. Box 39 11 55
39135 Magdeburg, Germany
Telephone: +49 391 567-4530
Email: MLBF@ms.sachsen-anhalt.de
Creation process for this statement
This statement was created through internal testing. Methods used to test accessibility: ‘Accessibility requirements for ICT products and services’ according to EN 301 549 V3.2.1
Updating this statement
This statement has been prepared with the utmost care and will be reviewed and updated regularly to ensure that it meets the latest requirements and standards.
Last update: 01.07.2025